You can register a claim by calling us at +91 9582519550, emailing us at claims@coverhouseinsurance.com, or by filling out the claim form on this page. Our claim advisor will contact you within 2 hours to guide you through the process.
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Office Address
Laxmi Nagar, Delhi - 110092
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Contact Mail
info@coverhouseinsurance.com
Claim Assistance
Dedicated Claim Support
We're With You When It Matters Most
Our dedicated team provides end-to-end claim assistance - from document submission to claim settlement coordination with insurance companies.
Hassle-Free Claim Settlement Support
The true value of insurance is realised when you make a claim. In your hour of need, be it a major surgery or a vehicle accident, you need more than just claim support. Our dedicated team provides end-to-end claim assistance from document submission to claim settlement coordination with insurance companies.
Our Claim Assistance Process
01
Intimation
Inform us about the claim immediately. We'll guide you on the next steps and required documents.
02
Document Collection
We help you gather all necessary documents - hospital bills, discharge summary, FIR (for accidents), etc.
03
Claim Submission
Our team submits the claim to the insurance company on your behalf and tracks its progress.
04
Follow-Up & Settlement
We coordinate with the insurer and follow up until the claim is settled and money is disbursed.
Quick Claim Tips
- Intimate the claim within 24-48 hours of hospitalisation or incident
- Keep all original bills, prescriptions, and discharge summaries safe
- For cashless claims, ensure the hospital is in the insurer's network
- For reimbursement claims, keep copies of all documents before submission
- Share policy number and customer ID for faster processing
Our Claim Partners
We Work With India's Top Insurers
- Star Health
- Niva Bupa
- Care Health
- HDFC ERGO
- ICICI Lombard
- Bajaj Allianz
- SBI General
- Reliance General
- Digit
- Tata AIG
Frequently Asked Questions
Claim Assistance FAQs
Find answers to common questions about claim assistance and settlement process.
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How do I register a claim with CoverHouse?
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What documents do I need for a health insurance claim?
For health insurance claims, you typically need: Duly filled claim form, Hospital discharge summary, All medical bills & receipts, Prescription & medicine bills, Doctor's consultation notes, Investigation reports (X-ray, MRI, etc.), Copy of policy document, Identity proof (Aadhar/PAN/Driving License).
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What is the difference between cashless and reimbursement claims?
Cashless Claim: Treatment at a network hospital where the insurer pays directly to the hospital. No out-of-pocket expenses (except co-pay/deductible).
Reimbursement Claim: You pay the hospital bills first, then claim reimbursement from the insurance company. We help you submit all documents and follow up with the insurer for quick settlement. -
How long does it take to settle a claim?
Most cashless claims are settled within 2-3 hours for pre-authorization. Reimbursement claims typically take 7-15 days after document submission, depending on the insurance company. With CoverHouse, we ensure your claim is processed as fast as possible by coordinating directly with the insurer.
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Do you assist with motor insurance claims?
Yes, we provide full support for motor insurance claims including: Car and bike accident claims, Theft claims, Third-party claims, and Own damage claims. We help with FIR filing, surveyor coordination, garage selection, and complete claim settlement process.
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What if my claim gets rejected?
If your claim gets rejected, our team reviews the rejection reason and guides you on the next steps. We help you file an appeal with additional documents if needed. In case of genuine claims, we escalate the matter with the insurer's grievance cell and ensure fair resolution.